Privacy Policy

Effective Date: November / 2023

Welcome to www.shreayu.com. At Shreayu (www.shreayu.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shreayu.com and make use of our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.

  1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information:

Name

Email address

Shipping address

Billing address

Phone number

Company / Business Details

Payment information (credit/debit card details, UPI, etc.)

Account login details (username and password)

b. Non-Personal Information:

IP address

Browser type and version

Cookies and similar tracking technologies

Website usage data (pages viewed, time spent on the site, etc.)

  1. How We Use Your Information

We use the information we collect to:

Process your orders and transactions

Deliver your products and provide customer support

Communicate with you regarding order updates and promotional offers

Improve and personalize your browsing experience

Prevent fraud and enhance website security

Comply with legal obligations

  1. How We Share Your Information

Shreayu do not sell your personal information. However, we may share your data with:

Service Providers: Payment gateways, shipping partners, and other vendors required for order fulfillment and service provision.

Legal Compliance: Authorities when required by law or to protect our rights.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

  1. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Recognize you when you return to our website

Save your preferences for future visits

Track website performance and user behavior

You can control or disable cookies through your browser settings; however, this may affect certain functionalities of the Site.

  1. Your Privacy Rights

You have the following rights regarding your personal information:

Access, correct, or update your personal information

Request deletion of your data (subject to legal requirements)

Opt-out of marketing communications

To exercise these rights, please contact us at support@shreayu.com

  1. Data Security

We implement industry-standard security measures to protect your data, including:

SSL encryption for secure transactions

Limited access to personal data

Regular security updates and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal data.

  1. Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy regularly.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@shreayu.com

Address: Delhi (India)

Thank you for choosing Shreayu (www.shreayu.com). Your privacy is important to us!